Light Manager to react to existing Somfy remotes

genfersee
Beiträge: 55
Registriert: Fr 10. Mai 2019, 11:36
Wohnort: Switzerland

Di 2. Feb 2021, 19:45

Tried to rollback to 9.7.6 and 9.5 and result was worst: no recognition of RF commands at all.

I upgraded back to 9.9.5.4 and 9.9 and finally got the logs working!! Reason was I did not push config to Light Manager after enabling logs. :roll: :roll: :roll:

Now waiting for the bug to happen.
paule26
Beiträge: 529
Registriert: Fr 18. Aug 2017, 18:37

Di 2. Feb 2021, 19:59

I did not push config to Light Manager after enabling logs.
:shock:
Gruß Jürgen
genfersee
Beiträge: 55
Registriert: Fr 10. Mai 2019, 11:36
Wohnort: Switzerland

Di 2. Feb 2021, 21:42

So the logs helped: I could see the Light Manager is indeed working and receiving the RF commands every time!
What is sporadically not working is some webhook system I have behind...
So I will investigate more!

I still have to fix this Windows language issue though ;)

Many many thanks for your support!
Benutzeravatar
jbmedia
Administrator
Beiträge: 3245
Registriert: Mi 17. Feb 2016, 13:42

Mi 3. Feb 2021, 11:15

genfersee hat geschrieben:
Di 2. Feb 2021, 21:42
I still have to fix this Windows language issue though ;)
It seems that your Windows version is mssing some code pages. What language is acivated in the Windows control panel > region?

However, with the upcoming version we will enclose the language file in UTF-8 format instead of ASCII. This will prevent problems caused by code pages. This version will be available shortly.
Wir wünschen viel Spaß mit den Produkten und einen erfolgreichen Tag! Ihr jbmedia Team :)

genfersee
Beiträge: 55
Registriert: Fr 10. Mai 2019, 11:36
Wohnort: Switzerland

Fr 21. Mai 2021, 09:12

Hello!
Just for you information, the character issue is still present on new Light Manager 10 version. :shock:
Kind regards!
Benutzeravatar
jbmedia
Administrator
Beiträge: 3245
Registriert: Mi 17. Feb 2016, 13:42

Fr 21. Mai 2021, 09:42

genfersee hat geschrieben:
Fr 21. Mai 2021, 09:12
Hello!
Just for you information, the character issue is still present on new Light Manager 10 version. :shock:
Kind regards!
Thanks for the info. For some reasons the language file enclosed was still in ASCII format. We have just corrected the problem.

Please download airStudio 10 again and run the installer. Afterwards the translation should be correct.
Wir wünschen viel Spaß mit den Produkten und einen erfolgreichen Tag! Ihr jbmedia Team :)

genfersee
Beiträge: 55
Registriert: Fr 10. Mai 2019, 11:36
Wohnort: Switzerland

Fr 21. Mai 2021, 09:50

Thank you for your fast reaction!
I downloaded the installer again and resinstalled the new package but issue is still present. The language I am using for GUI is english.
Benutzeravatar
jbmedia
Administrator
Beiträge: 3245
Registriert: Mi 17. Feb 2016, 13:42

Fr 21. Mai 2021, 11:09

We are sorry. Unfortunately we can't reproduce the problem. Although airStudio is installed on thousands of systems in serveral countries, we never heard about this problem anywhere else. Could it be that the Windows installation is kinda corrupted? Do you have the possibility to try airStudio on another PC?
Wir wünschen viel Spaß mit den Produkten und einen erfolgreichen Tag! Ihr jbmedia Team :)

genfersee
Beiträge: 55
Registriert: Fr 10. Mai 2019, 11:36
Wohnort: Switzerland

Fr 21. Mai 2021, 11:20

No problem, this is not a major issue. Something be messed up in my Windows language configuration.
I will try to compare Windows language parameters on my old Windows PC on which the issue did no appear. :)
genfersee
Beiträge: 55
Registriert: Fr 10. Mai 2019, 11:36
Wohnort: Switzerland

Mi 9. Jun 2021, 12:41

Dear jbmedia team,
after upgrading my Light Manager to FW version 10, I faced major issues in piloting my Somfy blinds: for some strange reasons, 3 out of my 4 blinds did not react anymore to the test commands sent from Air Studio. After rolling back to older Air Studio 9.9.5.4 and FW version 9, I got it back working properly.
Is that a known issue?
Kind regards,
Genfersee
Antworten