Light Manager to react to existing Somfy remotes

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rtwl
Beiträge: 1269
Registriert: So 30. Dez 2018, 18:08

Di 2. Feb 2021, 13:32

no that's not the reason.
there must be an other reason why it is not logging. I can't help in that case.
Peter
paule26
Beiträge: 535
Registriert: Fr 18. Aug 2017, 18:37

Di 2. Feb 2021, 14:41

Have you really activatet logging as in the Screenshot?

Here is a similar problem to yours
viewtopic.php?p=25374#p25374

False shown mutated vowels seem to come from your Language settings in Windows an Airstudio
Remove username and password in the Air
Downgrade to older version
Gruß Jürgen
genfersee
Beiträge: 55
Registriert: Fr 10. Mai 2019, 11:36
Wohnort: Switzerland

Di 2. Feb 2021, 14:59

Many thanks!

Have you really activated logging as in the Screenshot?
Yes indeed.

For language, I will try to make it work by playing with Windows language settings :)

Remove username and password in the Air
Do you mean in the "more" section of Light Manager setup, in authentication area? It is already empty...

Downgrade to older version
Do you mean Light Manager Firmware or airStudio version?

Grüss!
paule26
Beiträge: 535
Registriert: Fr 18. Aug 2017, 18:37

Di 2. Feb 2021, 15:13

Have you ever testet an factory reset of your Air?
Downgrade to older version
Do you mean Light Manager Firmware or airStudio version?
If you install an older airStudio version, the Firmware will automatically be downgraded when you go to Firmware section
Here for example:
https://www.jbmedia.eu/light-manager/download/
Gruß Jürgen
paule26
Beiträge: 535
Registriert: Fr 18. Aug 2017, 18:37

Di 2. Feb 2021, 15:28

Are you shure the air has Internet connection?
The logging is made on an jbmedia Internetserver

Now we would be at my first point, the WIFI problem
Gruß Jürgen
genfersee
Beiträge: 55
Registriert: Fr 10. Mai 2019, 11:36
Wohnort: Switzerland

Di 2. Feb 2021, 16:18

I have hard reset the Light Manager and repushed the configuration to it.
The Somfy blinds to not react anymore to the UP and DOWN commands sent from configured actuators.
So I tried to to re-PROG them but no success, the blinds do not react to the programmation.

Does it mean I am obliged to create some new actuators and delete the old ones?
paule26
Beiträge: 535
Registriert: Fr 18. Aug 2017, 18:37

Di 2. Feb 2021, 17:08

Why don't you test/make step by step?
Has it Internet?
What Powersupply?
RF on Somfy, not Standard?
...
Gruß Jürgen
genfersee
Beiträge: 55
Registriert: Fr 10. Mai 2019, 11:36
Wohnort: Switzerland

Di 2. Feb 2021, 18:11

So I did a factory reset of Light Manager.
Then I deleted the old actuators and recreated some new ones, so now the blinds are back working.
Just after Light Manager reboot, it was reacting perfectly to RF signals. But after 1 hour, the bug is again happening: Light Manager does not react anymore to RF signals.

I am still using airStudio 9.9.5.4 and Light Manager FW 9.9.
Any recommendation on the airStudio version I should rollback?

Wifi connection is strong and Light Manager has internet connection...
The log page is still empty...

Power supply is the special one I got from JB Media.
RF is indeed set on Somfy, not standard.

:)
paule26
Beiträge: 535
Registriert: Fr 18. Aug 2017, 18:37

Di 2. Feb 2021, 18:24

Power supply is the special one I got from JB Media.
Why not the one you used the last monthes?
Gruß Jürgen
genfersee
Beiträge: 55
Registriert: Fr 10. Mai 2019, 11:36
Wohnort: Switzerland

Di 2. Feb 2021, 19:07

I did a lot of tests between previous poyer supply+cable and the one from JB Media.
Behaviour is always the same regardless of the power supply used: RF commands are correctly received during the first minutes of Light Manager after boot. Then, after an hour the RF commands are no more received/recognized.

I will try to rollback to an older version of airStudio/FW and see if it is better!
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