jbmedia community

After resetting to factory defaults and not setting username and password everything works as expected again.

Thanks for your patience and support.

Tried to downgrade the firmware this morning, but the FTP connection is not initiated. Error message remains when trying to transfer the configuration. Disabling windows firewall + windows virus & thread protection did not make a difference, not for downgrading firmware nor for transferring the ...

Last 2 images where not uploaded.

Regards,
Tom

Good evening JB Media, Thanks for the provided support, really appreciating the help. My windows language is currently set to English (United States), the language in airStudio is set to English (see screenshots). I re-downloaded versie 9.9.1 and installed it, first time I tried to update the firmwa...

Hi Rtwl,

Thanks for your reply.
Unfortunately the firmware version remains the same, and the issue still persists.
@jbmedia: what would be the appropriate next step?

Thanks.

Regards,
Tom

Is there a way to program IR codes manually?
Please confirm whether downgrading firmware might be an option, if so, how I can achieve this.

Is there an option to send in the light manager for repair? Or what are the alternatives?

Thanks.

The lightmanager is connected. See attached screenshots.

Unfortunately, the beta-version does not make a difference.

Yes, that is the case, see the attachment of the previous answer.

Regards,
Tom

Good evening JBMedia,

Quickly tested, but the led stays blue when entering the learning mode (regardless of the signal I choose).
Please let me know your thoughts.

Thanks.

Regards,
Tom